Religious leaders need to build a reliable, conversation-based rapport with their followers—just as business leaders do (if not more so). That’s why an editor at Faith & Leadership, an online newsletter published by Duke Divinity School, approached me (Mike) to talk about the ideas presented in Talk, Inc. The result was an interview that Faith & Leadership is featuring this week on its Web site.

For the piece—it’s titled “Part of an Ongoing Conversation”—I spoke with the interviewer about the value of trust, the importance of telling an inclusive story, and the elements of organizational conversation.